Product and Pricing Policy: All prices are quoted F.O.B. Vista, CA. It is our mission is to provide customers with the highest quality products at very competitive prices. With this in mind, HUMVEE EXPORT reserves the right to change design, materials, packaging, and product specifications. HUMVEE EXPORT also reserves the right to change pricing without notice.
Freight Policy: Shipments to overseas customers are to be arranged for, and paid by bank transfer.F.O.B. All orders not meeting the prepaid freight criteria will be shipped F.O.B. Vista, CA by U.P.S. Ground or equivalent, or common carrier.
Claims: It is the responsibility of the customer to file freight damage claims immediately after receiving the shipment with the freight company. Copies of completed freight claim form must be sent immediately to Predator Motorsports Inc. Shipping damages are out of the control of HUMVEE EXPORT, if a package is suspected damaged when received you MUST either have the package noted as damaged with the shipping company or refuse the package.
For international customers, please be aware that there may be additional handling and crate charges to insure the safety of the delivery of your order. We apologize for the inconvenience but we do not ship to P.O. Boxes.
Back Orders: Back orders are shipped on a “date ordered” priority.
Returns Policy: Return Authorization (RA) is required for any return. No returns will be accepted without prior RA. We require this assigned number to be prominently displayed on the outside of the package. All returns must be shipped freight prepaid. A 20% restocking fee will be assessed on all returns. All refunds will be issued in the same form payment was received for any items returned that are undamaged as well as unused pending the 20% restocking fee (i.e. If you paid for your purchase via credit card, your credit card will be refunded within 72 hours of the undamaged items that were received.)
Warranty: HUMVEE C – SERIES products sales on this site are fulfilled by Predator Motorsports Inc. (PMI). Purchasers should recognize and understand that SUV parts and equipment; such as, but not limited to, wheels, performance accessories, billet kits, tire carriers, and all parts and services manufactured and/or sold by PMI; are exposed to varied conditions due to the manner in which they are installed and used. As further consideration for purchasers using PMI parts, equipment, and services, purchasers acknowledge that due to the differing conditions and circumstances under which all products are installed and used, purchasers are not relying on PMI skill or judgment to select or furnish the proper product. Purchasers expressly affirm that they are relying upon their own skill and judgment to select and furnish suitable products.PMI guarantees to the original purchaser of its products a 1 year warranty, against manufacturer defects in materials and workmanship under normal use. This warranty does not include shipping damage, improper maintenance, improper installation, road hazards, impairments from accidents, product modifications, or neglect. This warranty only applies to new products purchased on or after 7/1/09, and are limited to the repair or replacement (at PMI’s option) of PMI products. This warranty does not cover the shipping costs for return, removal, installation, labor, inconvenience or consequential damages. Original purchaser must return defective material, along with the purchase receipt and RGA number, to the original place of purchase. PMI is not responsible for products returned without an RGA number or products not originally purchased from PMI. Any and all products redistributed by PMI carries the warranty by the original manufacturer. This includes all items not manufactured by PMI.
Installations must be performed according to instructions provided by PMI; otherwise, PMI has no responsibility. Failure to follow PMI provided instructions will VOID any and all product warranties and create liability for the installer.
In the event that purchasers or installers expressly cause representations, statements, or affirmations of fact contrary to this disclaimer of all warranties, expressed or implied, then purchasers or installer agree to indemnify and hold harmless PMI in the event of any claim, demand, or legal action against PMI by any purchaser.
Purchasers understand and agree that no officer, director, employee, salesperson, or representative of PMI has the authority to make any statement contrary to the terms of this agreement. PMI disavows any statement contrary to what is herein written.
Predator Inc. regulate and set the towing and storage rates for vehicles that are unpaid or abandon at our facility. The towing and storage charges must be paid before the release of a vehicle.
If a vehicle is not redeemed upon completion of services or left unclaimed, additional daily storage charges will incur.
In January 1st 2016, the Predator Inc. and storage rates were increased to a fee of $50.00 U.S. per day.